We are an NHS GP Practice in South West London. The Practice has been on Queenstown Road for around 90 years. Our current Practice building was purpose built and we moved in, in 1996 after spending many years a short distance away in a much smaller premises. With the new building have come new facilities. We are easily accessible to our disabled patients who may access all consulting, treatment and restrooms on the ground floor.

We are situated on the border of Battersea Clapham. We make up part of the Wandsworth Primary Care Trust although our practice area also reaches into Lambeth. Our population is racially diverse and includes all social classes and a wide spectrum of wealth, health and severe illness. We operate an equal opportunities policy.


It is the policy of this practice that all patients and their carers should be able to expect that any information given to any member of staff within the practice will be held in a secure and confidential manner.

Even if you are under 16 nothing will be said to anyone-including parents, other family members, care workers or tutors without your permission.

If you have agreed with one of the clinicians here to undergo treatment or further care, then we think that you have also agreed that we can share confidential information with others who may be involved in that care. These will include people within the team or service, and people outside such as hospitals or other specialists.

The only reason why we might have to consider passing on confidential information without your permission would be to protect you or someone else from serious harm. We would always try to discuss it with you first.

We have policies about confidentiality, which our staff have agreed with. We will deal with breaches in confidentiality very seriously. So please do not be offended if you are refused information about another patient, even if they are a family member or close friend. We have all of our patients best interest at heart.

NHS Zero Tolerance Zone

Violence against staff working in the NHS is a crime

The NHS zero tolerance zone is a nationwide campaign to stop violence against staff working in the NHSand employers will work with the police locally to prevent it.

The Government is determined to ensure that staff who spend their lives caring for others are not rewarded with intimidation and violence. ‘Violence’ means any incident where staff are abused, threatened or assaulted in circumstances related to their work, involving an explicit or implicit challenge to their safety, well-being or health. The definition is not subjective – it is what is meant by zero tolerance’. Zero tolerance means ridding the NHS of intimidation and violence.

In September 1998 the NHS Executive carried out a survey of sickness absence, accidents and violence in 402 NHS Trusts in england. Its main findings were that, on average, seven violent incidents were recorded each month per 1,000 staff. This is equivalent to approximately 65,000 violent incidents against NHS Trust staff each year. Rates of recorded violent incidents were highest, overall, for priority NHS Trusts, e.g. mental health and learning disabilities, and nursing staff were more than twice as likely to be involved in a violent incident compared with all other staff.

The NHS zero tolerance zone campaign is supported by the Home Secretary, the Lord Chancellor and the Attorney General. Assaults against staff are regarded as serious matters, worthy of prosecution. The Lord Chancellor, who is also President of the Magistrates Association, has said that it is entirely legitimate for magistrates to respond decisively to a particular form of criminal behaviour, such as assaults on NHS staff, and to impose a sentence which has a deterrent component. Magistrates’ courts can impose up to six months’ imprisonment for common assault or assault occasioning actual bodily harm. If appropriate magistrates’ courts can commit to the Crown Court which can pass a stiffer sentence. The Crown Court can impose substantial periods of imprisonment and, in certain cases , a sentence of life imprisonment may be imposed.

NHS Improvement Plan

The Government has recognised the crucial role of the NHS in our national life and has also faced up to its problems. The NHS Plan, launched in July 2000, drawn up with the help of staff, patients and other stakeholders, set out a programme of sustained investment and reform to turn the NHS around, make it more responsive to patients and more in tune with the times. The NHS Plan has delivered real progress in healthcare across the country. More information…

Practice Charter

The purpose of The Practice Charter is to outline what services we offer and what we expect of our patients in order that we can provide the best possible services. We undertake to provide you with appropriate medical care which includes; Examination, diagnosis and treatment. Prescribing of appropriate medication. Referral to hospitals for further investigation where medically indicated. Provision of emergency care and visits at home where medically necessary.


External links have been displayed in good faith. We are under no obligation to anyone to display their links. Display of links should not be taken as an endorsement of any kind. We are not responsible for the content or reliability of external websites. We have no control over the availability of linked pages and cannot ensure that they will work at all times. We are not responsible for the privacy practices of other websites. You may link to pages hosted on this website. Our pages must not be loaded into frames, the pages must load into the user’s entire window.

Freedom of Information

The Freedom of Information (FOI) Act 2000 has to be fully implemented in the NHS by January 2005. By October 2003 each organisation will have a publication scheme detailing the information they hold. Members of the public will then be entitled to request this information with full access available from January 2005.

Medical Information

The medical information provided in this website (and external links) is for guidance & general information purposes only. It is not intended to replace medical advice, tailored to your needs, from a qualified medical practitioner. Medicine is a constantly changing subject and due to extensive research new information is discovered everyday. Also, the needs of each individual patient may differ and you may receive advice from a medical practitioner, which may differ from what you read here. Always consult a qualified medical practitioner, if in doubt.

GP Earnings

All GP practices are required to declare mean earnings (i.e average pay) for GP’s working to deliver NHS services to patients at each practice.

The average pay for GP’s working at Queenstown Road Medical Practice in the last financial year ending March 2018 for 4 ft GP’s and 3 part time GP s was £59,542.00

Named Accountable GP

We have allocated a Named Accountable GP for all of our registered patients. New patients joining us will be advised of their Accountable GP at the point of registration. If you do not know who your named GP is, please ask a member of our reception team.